Solutions for Telecommunications
The Industry Challenge:
Telecommunication organizations are facing numerous challenges today, including cost containment, enhancing employee communications, adopting emerging technologies to improve staff productivity, and enhancing the reliability, availability, survivability and security of telephone, data, and internet services.
With increasingly limited resources and time, staff are constantly challenged to stay current with the fast paced, ever-evolving industry. As a result, timely and accurate access to the right expertise within the organization is critical to the company’s efficiency and ultimate success. The most successful firms will have a full understanding of their expertise, and apply that expertise at precisely the right time, maximizing their full potential and efficiency.
Xperscore not only exposes stated skills, but goes deeper to automatically discover the hidden expertise in your organization. Our expertise identification engine analyzes your corporate knowledge base and human interactions to identify and highlight those ‘in the know’.
The discovered information then allows us to find, connect, and engage with expertise across the enterprise and centre your company's collaboration in a much more meaningful way. This newly acquired information creates a substantial increase in efficiency across the enterprise.