Solutions for Retail Services
The Industry Challenge:
The retail industry is up against a recovering economy which has subsequently caused tremendous market pressures and rapid change. Retail’s newest challenges include huge increases in commodity prices, the rise of social media, mobile e-commerce, group coupons, and technology problems such as solving big data and analytics.
In addition, high employee churn and talent deficit in the market can create further challenges and issues within the retail industry. Understanding your human capital and expertise management has never been more critical for achieving a competitive advantage and organizational efficiency, and knowing the right person to collaborate with can mean the difference between success and failure.
Xperscore not only exposes stated skills, but goes deeper to automatically discover the hidden expertise in your organization. Our expertise identification engine analyzes your corporate knowledge base and human interactions to identify and highlight those ‘in the know’.
The discovered information then allows us to find, connect, and engage with expertise across the enterprise and centre your company's collaboration in a much more meaningful way. This newly acquired information creates a substantial increase in efficiency across the enterprise.